Wood Slat Acoustic Panel With Flame Retardant Coating And Sound Absorption

• Frequently Asked Questions

Q1: Can I get a discount if I provide my own design files?
A1: Our pricing is already competitive for custom work. Providing ready-to-print, correctly formatted files can streamline the process and help avoid potential setup fees, ensuring the most efficient price.

Q2: What is the lifespan of the panels?
A2: Under normal indoor conditions, our PET panels have a very long lifespan, often exceeding 10 years. The 1-year warranty covers manufacturing defects, not the product's full lifespan.

Q3: What is the MOQ for a new customer?
A3: Our MOQ policy applies equally to all customers to ensure fair and efficient operations. The minimum for a new order is 200 square meters or 70 pieces.

Q4: How do you handle customs declarations?
A4: For door-to-door shipments we arrange, we handle the commercial invoice and standard export documentation. Import duties and taxes are the responsibility of the consignee, as per international trade terms.

Q5: Can you create 3D shapes or bas-relief designs?
A5: Yes, we can fabricate panels with sculpted 3D surfaces and bas-relief patterns. This involves advanced tooling and may affect the unit price and lead time—please inquire with your design concept.